Categories and filters are not removing the last point of decision.
Filters only decide up to the cuisine and not down to the actual vendors, which is the actual layer of struggle.
Falling back to familiarity or comfort choices.
Users develop their own lists of go-to restaurants that they would fall back into when paralysis starts to kick in.
No restrictions nor prompts to urge a decision.
Lack of limits led to frustration when users realise their decision making has turned to a time-sink.